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Technical Service Bulletin 2077266/1

Instructions for use


Please note:
This TSH article may be used only if the equipment
combinations, on-board control units and event memory
entries specified below apply to the vehicle.
Diagnostic trouble codes
Diagnostic addressDiagnostic trouble codeFault symptomStorage state
0002 - Transmission electronicsU300100: Control Module Improper Shutdown Performancestatic
0002 - Transmission electronicsU300100: Control Module Improper Shutdown PerformanceIntermittent

Vehicle data

---

PR numbers
PR numbers
?:with 0EG
?:or ?:with 0IJ

Technical Service Bulletin
Transaction No.: 2077266/1
35 Transmission: event entry U300100 under diagnostic address 0002
Release date: Apr 23, 2025

Condition

Customer statement:

Various warning displays light up in the instrument cluster.

 

Workshop findings:

The customer statement can be reproduced.

 

The following event entry must be logged in the gearbox control unit (diagnostic address 0002, static/sporadic):

U300100 – control unit, faulty after-running

Symptom: 42018

 

If event entry U300100 includes a symptom number other than 42018, this TPI does not apply. In this case the costs for the repair cannot be accounted via this TPI.

 

Revision history:

Revision number:

Type of change:

2077266/1

First issue

The table is not changed, if only the header is amended in a revision.

 

Service

Read/compare/delete event entry and (if necessary) replace mechatronic unit

 

Charge vehicle battery; connect a battery charger to the vehicle battery.

Read the event memory of the gearbox control unit (diagnostic address 0002) and check for event entry U300100 with the⇒ vehicle diagnostic tester:

If the event entry U300100 not is logged under diagnostic address 0002, this TPI does not apply. In this case the costs for the repair cannot be accounted on this TPI.

If the event entry U300100 is logged under diagnostic address 0002, continue with the next point.

Using the⇒ Guided Fault Findingcheck whether event entries on the system voltage (low voltage) are logged in at least 3 further control units:

If event entries on system voltage (low voltage) are logged in at least 3 further control units, then these event entries must first be completed according to the⇒ Guided Fault Finding. Then continue with the next point.

Using the⇒ Guided Fault Findingcheck the voltage supply and the fuse of the mechatronic unit for dual clutch gearbox (-J743-).

If the result of the Guided Fault Finding is incorrect, then it must be repaired according to the⇒ Guided Fault Finding.

If the result of the guided Fault Finding is correct, continue with the next point.

Delete all event entries.

Disconnect battery charger from the vehicle battery.

Carry out a test drive of at least 2 kilometres.

Read the event memory of the gearbox control unit (diagnostic address 0002) again with the⇒ vehicle diagnostic tester:

If the event entry U300100 was not logged again under diagnostic address 0002, the measure ends here. The vehicle can be returned to the customer.

If event entry U300100 is logged again under diagnosis address 0002, the mechatronic unit must be replaced according to the⇒ Workshop Manual/parts catalogue.

 

Warranty

Service number/damage code: 3511/ 0040

 

For the simplified processing of the warranty accounting on the manufacturer side the TPI number must also always be included. In markets with DISS/SAGA coupling the TPI number is automatically used from the DISS system. In markets without DISS-SAGA coupling the “HST transaction number” field must be manually populated with the TPI number.

 

The labour times are correct at the time of publication. The time units may differ, if the repair operations catalogue has been updated. In this case the time allowances in the repair operations list apply. The open time items (...99) that are entered manually are exempt from this.The necessary time for using the ODIS tester is not included. The time must be accounted separately via the diagnostic log of the ODIS tester.The repair operation 001500 A8 for accounting the labour from the diagnosis log is created by APOS NF on the system side and automatically added to the shopping basket.

 

 

Accounting withSAGA:

Model

Main operation

Associated operation

Repair operation

Description

Time units

*

Associated operation

01 50 00 60

GFF/guided functions

Labour according to diagnostic log

*

Main operation

27 06 89 99

Charge battery (includes connecting and disconnecting battery charger twice)

30 TU1.

If necessary:

*

Associated operation

35 11 19 xx

Remove and install mechatronic unit

According to ELSA2.

The repair operations include all measures according to the repair instructions.

1.Use the specified times only for this TPI.

2.Because of the model diversity use the repair operation and its previous and subsequent repair operations separately from the repair operations list.

 

 

Accounting in APOS NF: (If applicable)

Model

Repair operation

Description

Time units

*

001500 V1

Prepare GFF/guided functions

According to APOS NF

*

001500 A8

Perform GFF/Guided Function

Labour according to diagnostic log

Read gearbox control unit again:

*

207060 90

Charge battery

10 TU1.

If necessary:

*

305110 19

Remove and install mechatronic unit

According to APOS NF

The repair operations include all measures according to the repair instructions.

1.Use the specified times only for this TPI.

Required Parts and Tools

Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual

See ETKA/ELSA

 

Additional Information

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.

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