Condition

Customer states:

Workshop findings:

One of more of the following DTC or DTCs and symptom code(s) may be stored inthe engine control module-J623-, (address word 0001):

Technical Background

The software for the engine control module, J623 (address word 0001) needs to be updated.

Production Solution

Not applicable.

Service

Applies to vehicles with high-voltage components:

Charging the high-voltage battery during a software update can damage the high-voltage components.

To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow DoIP communication.

This setting will automatically reset when the diagnostic session has ended. You can tell if DoIP is active by observing a red LED on the VAS 6154(A).

Follow all instructions in TSB 2011732:00 Software Version Management (SVM), operating instructions.

Update the engine control module (J623) using the SVM action code as listed in the table below, if necessary:

The engine control unit software must be updated on this vehicle. Inform the customer about the software update and ask them whether the engine control unit has been altered by chip tuning. Explain to the customer that updating the engine control unit software renders the chip tuning ineffective. In certain circumstances, the engine control unit may even be damaged by the software update. Ask the customer to clarify with the tuning company in advance whether a software update is possible. Damage to the engine control unit resulting from chip tuning cannot be billed to AUDI AG under warranty. Please refer the customer to the Warranty and Maintenance booklet to learn more about how chip tuning can impact warranty coverage. Explain to the customer that neither AUDI AG nor your company can be held responsible for damage caused by the software update or for damage that occurs as the result of not having the update performed. Make a note about this effect on the order before it is signed by the customer. Include this information in the customer file.

Warranty

All warranty claims submitted for payment must be in accordance with theAudi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information

All part and service references provided in this TSB (2077593) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

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